I'm new to all this and just wanted to see if anyone has had a similar problem.
Mine is a 56 plate ST3 which I've owned from new. The warranty ran out in Oct last year. A friend noticed my offside head light is pointing quite high (almost full beam) while the nearside light is normal.
I tried to do a bit of internet research with no luck and have reluctantly turned to the dealer. This is the last thing I wanted to do as they have been a nightmare from day one.
As I suspected it was not good news. Firstly they want to charge an 85 quid diagnostics fee and according to them they (or another ford dealer) are the only people who can sort this out as the car has to be attached to a ford computer. They also said they would need the car all day to run tests which in my experience means an extortionate labour charge.
Am I really at the mercy of the dealer or is there another way? I'm all for paying for repairs but £85 plus labour every time this happens is a bit much considering the salesman told me Xenon headlights never go wrong.
Any feedback would be much appreciated!
Mine is a 56 plate ST3 which I've owned from new. The warranty ran out in Oct last year. A friend noticed my offside head light is pointing quite high (almost full beam) while the nearside light is normal.
I tried to do a bit of internet research with no luck and have reluctantly turned to the dealer. This is the last thing I wanted to do as they have been a nightmare from day one.
As I suspected it was not good news. Firstly they want to charge an 85 quid diagnostics fee and according to them they (or another ford dealer) are the only people who can sort this out as the car has to be attached to a ford computer. They also said they would need the car all day to run tests which in my experience means an extortionate labour charge.
Am I really at the mercy of the dealer or is there another way? I'm all for paying for repairs but £85 plus labour every time this happens is a bit much considering the salesman told me Xenon headlights never go wrong.
Any feedback would be much appreciated!