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Discussion Starter · #1 ·
Dropped my car off at ford today to find out why it makes a funny sound when I go over bumps. So dropped off at 730 at 530 they say they have got it on the ramp and need it overnight to check if it's the steering rack I ask if they have driven it and they say no.
Are steering racks prone to getting worn in 2 1/2 years?

However they still want to charge me a Diog fee as well even though it's in warrenty.

Adam
 

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I had my steering rack replaced last month as it completely failed(07 plate), the powersteering went completely and it lost all the fluid, cant see how a rack would make a noise going over bumps.

Cant believe or understand why youve been charged for them to have a look at it, this is included in the warranty.

HTH

Nick
 

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Discussion Starter · #4 ·
But should I be charged if they find nothing wrong? To be honest I don't think they found anything wrong and just havnt looked at the car.

I thinknits something to do with the suspension possible seeing as on some bumps it's ok (slowspeed bumps) others such as pot holes in road or sudden quick bumps.

There no loss of fluid steering is fine and responsive in sport and comfort mode.

Adam
 

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Discussion Starter · #5 ·
Just spoke to ford there diagnosis, get some new tyres and tracking sorted!!!! asked what the sound was they said the the subframe was loose and tracking should cure this problem. As the tyres are worn on the inner wheels on each side.

adam
 

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QUOTE(streetsleeper @ 20 Nov 2009, 01:04 PM) <{POST_SNAPBACK}>Just spoke to ford there diagnosis, get some new tyres and tracking sorted!!!! asked what the sound was they said the the subframe was loose and tracking should cure this problem. As the tyres are worn on the inner wheels on each side.

adam
Since when did sorting tracking fix a loose subframe?
 

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I think they're having you on mate. If it's under warranty then you shouldn't have to pay anything for a fault. And troy45 is right, a loose subframe has nothing to do with the wheels being in line with each other!! You want to be really careful with that one.
And i'll tell you something else as well, Marshalls garage in cambridge (where i got the car from) when i took my car in to get them to check something they said "we need it over night" and when i got it back it had 65 more miles on the clock!! Now you can't tell me they did that to "test the problem" and when i asked them about it they just denied it and said "prove it". So like i said, be very careful, it sounds like they are a bit dodgy to me.
 

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I agree that you shouldn't pay anything for this.
I've never had this type of fault on the
but I did encounter something similar on the CTR.
I simply took the car to the dealer and got a mechanic to accompany me on a short test drive to confirm that something was indeed amiss.
The follow up inspection and repair was all done under warranty, no questions asked.
 
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