Joined
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1,973 Posts
hi all,
Well i got a phone call today from the insurance company dealing with my claim asking me to send in my car docs etc!! i told them that i was told that i didnt need to send in any docs as the car was not getting written off and that it was being repaired,'she then said that the car isnt being fixed until i had sent in these docs'
so i told her that i had spoken to the garage and they said that they were doing the work on the car and that it would be done in about 10 days she then said that she will be phoning the garage to tell them to stop the work on the car which she has done
so anyway i went down to the garage and spoke to the guy down there and he said that my insurance sent out there insurance people to check on the car and that he ok the work to be carried out on the car so whats gone wrong why would 1 person ok the work and another not ok it??. i have now sent the docs but they wont view them until tuesday which i think takes the
as now ill have to wait longer until i get my car back.if these docs were that important they should have notified me sooner not leave it until xmas eve to tell me. just seems to me that they dont communicate with each other
just 1 question y would they want the docs?? rant over
Well i got a phone call today from the insurance company dealing with my claim asking me to send in my car docs etc!! i told them that i was told that i didnt need to send in any docs as the car was not getting written off and that it was being repaired,'she then said that the car isnt being fixed until i had sent in these docs'
so i told her that i had spoken to the garage and they said that they were doing the work on the car and that it would be done in about 10 days she then said that she will be phoning the garage to tell them to stop the work on the car which she has done


so anyway i went down to the garage and spoke to the guy down there and he said that my insurance sent out there insurance people to check on the car and that he ok the work to be carried out on the car so whats gone wrong why would 1 person ok the work and another not ok it??. i have now sent the docs but they wont view them until tuesday which i think takes the


just 1 question y would they want the docs?? rant over
