Friday 13th innit...
Just got stopped my an unmarked car as their ANPR flashed up that I had no insurance !!
Apparently the database takes a few days to show the new insurance. Luckily I could show them it on my phone !
I had a bit of an issue a couple of months ago, i've been with the same insurance company for maybe 7/8 years, they've always given me the best price compared to others.
Anyway, my renewal was coming up and I rang them a couple of days before the renewal date, now, the policy was set to automatically renew, unless I cancelled before hand, however I had to update some details as I had recently moved, change the mileage etc etc, all goes through and I give them my payment details, I had opted to pay monthly this time due to being a little short, all went through no problems, logged into my online portal, all documents were updated and present.
Fast forward 2 months, I had a sudden feeling to check my car insurance, so logged into the online portal and all my documents had disappeared, I checked by bank account, to see that no money had been taken in those last 2 months, I dont tend to keep a really close eye on things which is probably a bad thing so hadn't realized, so rang up the insurance company, pretty ****** off that i'd been driving around for 2 months without insurance, i tried to explain the situation to the first guy who put me on hold then hung up on me, so I rang back again demanding to talk to a manager, apparently no manager available so the guy I spoke with tried to help me, they checked their system and couldn't see any reason why my insurance was cancelled, I had no communication or anything from them to say there was an issue so they had no idea why it had been cancelled, was desperate to get it sorted as I was going away that evening so went through again and then ended up with a higher premium than what I was quoted previously.
I was so angry at them, but was incredibly lucky that I didn't get pulled over or lose the car due to no insurance.
When this policy is over, I will have to leave them and go elsewhere.