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Can you all please note when I send decals out, I put them in an envelope with a piece of scrap card.
It is not junk mail or advertising matter it is simply free packaging used in an attempt to keep the decals flat.
Please take great care to look in the envelope for the decals and not just throw the envelope and card away …. Replacement decals are costing the club money
On the reverse of the envelope I also put a return address, the company I work for, should any letters go astray.
Please DO NOT contact the company I work for with complaints or abuse, my boss or the staff there are nothing to do with the club or the decals.
If you have any queries regarding delivery of decals pleas PM me including your full name & address
The address ALL shop orders are sent to is the one you entered in the club shop NOT Paypal or any other shipping address ... you will need to notify me via PM if you need the shipping address changed
#1
Posted 05 July 2011 - 21:00
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- Administrator
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- 1,890 posts
Network Merchandise Manager
- South Wales
- Amanda ! !
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#2
Posted 05 July 2011 - 21:42
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- Club Member
- 2,765 posts
- SE London
- Andy
Amanda, on 05 July 2011 - 21:00, said:
Please DO NOT contact the company I work for with complaints or abuse, my boss or the staff there are nothing to do with the club or the decals.
Have people really been doing that?!
I think it's a bloody hard job that gets no praise!
So, although I have never had to order any, I know my cars previous owner did, and they look great!
#3
Posted 05 July 2011 - 22:16
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- Forum User
- 426 posts
- Fabian
I thought the card was 2 protect the decal I think it was a good idea thans for protecting mine, it's a shame people lack the common sense to see what the card was for?????
#4
Posted 05 July 2011 - 22:29
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- Club Staff
- 11,718 posts
Regional Reps Manager
- West London
- phil
Well done Amanda for keeping so calm about this, i think i would have blown my top?
Make them pay for replacement decals i say.
Make them pay for replacement decals i say.
#5
Posted 05 July 2011 - 23:38
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- Club Member
- 4,161 posts
- Bournemouth
- Spike
Phil, on 05 July 2011 - 22:29, said:
Well done Amanda for keeping so calm about this, i think i would have blown my top?
Make them pay for replacement decals i say.
Make them pay for replacement decals i say.
+1
keep up the good work
.gif)
#6
Posted 06 July 2011 - 08:40
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- Administrator
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- 11,343 posts
Network Administrator
- Aberdeen
- Marc
I was very disappointed to hear this. The club is very lucky that your boss is so understanding
#7
Posted 06 July 2011 - 08:53
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- Forum User
- 1,735 posts
- Tyne & Wear
- Michael
Can't believe people would contact your place of work and go on like that! I agree with Phil, I'd have lost my temper and told them where to go!!!
#8
Posted 06 July 2011 - 16:43
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- Club Member
- 6,544 posts
- Leeds
- Stevie Boy
- My Focus ST
Amanda your a star 
#9
Posted 06 July 2011 - 17:37
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- Club Staff
- 8,574 posts
Club Staff
- Gloucestershire
- Alb
Well done for managing to keep your cool and thank you for doing such a good job Amanda.
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