12 replies to this topic

[pzst3blue]

hi all the old girl been in a garage for a new driveshaft...the garage has been on fire with the st in there insurance are repairing it but had a hire car from enterprise.

got a vauxhall insignia, 1.8 went to asda and came back out to find someone has scrathed the rear bumper on it.

wasnt happy!

camera didnt see anything.

does anyone know what happens if i just take it back when i get my car back?
do they charge me for the work done if they spot it?
or do they charge u ur full excess? (which is 650 through enterprise)

Cheers
Paul.

[WelshGeoff ST3]

Not sure mate but cant you park out of view? Theres a good chance they wont check it.

[pzst3blue]

do they not do like a inspection on it when they get it back?

[WelshGeoff ST3]

pzst3blue, on 04 February 2012 - 18:06, said:

do they not do like a inspection on it when they get it back?

Ive had a few courtesy/hire cars over the years and most dont check ...if they phone you up after youve dropped it off then obviously it happend after you dropped it off

[hengy]

i have returned a few hire cars over the years and i dont recall any being inspected on return,just reverse it into the parking space and deny all knowledge

[gizm0]

Did they go round the car with u when u picked it up? If not they probably won't go round it or say it was already there lol

[mrmetallica]

when ive had cars from them they where hot on damage.i lost my £100 deposit

[brads st]

When they say your cars ready make sure you tell them you can't pick it up until the evening

[pzst3blue]

they said my cars ready on monday.. i was going to take it back at half 5 especially the way the weather is and hope for the best.. had to sign a thing with a inspection sheet on it but it was blank. he walked quickly round not looking at anythin he sed the wheels are abit scuffed and give me the keys

[Cardo]

Take it out and about and get it manky as well mate. They won't clean it to inspect it. Best time of year to camouflage scuffs!!!

[Alb]

Charging for vehicle damage is a huge revenue line for hire car companies so you've been fortunate if they've never experienced them trying it on.
Having charged you for a dent, they don't actually repair the car so the same dent can be used to charge another customer who wasn't clever enough to notice that the dent hadn't been declared on the pre rental declaration of damage!
Even things that any normal driver would consider "wear and tear" e.g. stone chips can be treated as chargeable damage so the potential for being caught in this scam is quite high.

[Scully]

How bad is it?
Would a bit of polish help? Perhaps a touch in to take your eye off it???

[garypa28]

pzst3blue, on 04 February 2012 - 18:06, said:

do they not do like a inspection on it when they get it back?

When I've hired or been loaned a car , they normally walk around with you and mark down scuffs marks on the papers ,before handing it over to the hirer,
Did you not do the same

Just read what gizmo said
+ 1

Edited by garypa28, 04 February 2012 - 19:38.